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The Cedars Rest Home Limited Good

Inspection Summary


Overall summary & rating

Good

Updated 7 November 2019

About the service:

The Cedars Rest Home Limited is a residential care home located in the Bowdon area of Trafford, Greater Manchester. The service is registered for adults aged over 65 years, adults aged under 65 years, for people living with mental health conditions and those with physical disabilities. The service can accommodate a maximum of 34 people. At the time of this inspection, 31 people used the service.

People’s experience of using this service and what we found:

People and their relatives spoke positively about the care provided at The Cedars. Staff were described as kind and respectful, ensuring people received support in line with their needs and wishes.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People told us they felt safe living at the home. Staff, people and the relatives we spoke with, felt enough staff were deployed to safely meet people’s needs. Staff were knowledgeable about how to identify and report any safeguarding concerns, which had been referred to the local authority as per guidance.

Accidents, incidents and falls had been documented and reviewed to look for trends and help prevent a reoccurrence. We found the home to be clean, odour free with effective cleaning and infection control processes in place.

Medicines were being managed safely. People received their medicines as prescribed by staff who have been trained and assessed as competent to do so.

People were cared for by a staff team who were skilled and competent in their roles. Staff were up to date with any required training. Staff spoke positively about the training and support provided, including the completion of supervision and appraisals.

People and their relatives were complimentary about the food and drink available, telling us enough was provided and they were offered choice. People requiring a modified diet received these in line with guidance.

People’s healthcare needs were being met. Timely referrals had been made to professionals when any issues had been noted or concerns raised. Equipment was in place to support people to stay well, such as pressure relieving mattresses and cushions, for people at risk of skin breakdown.

Care plans contained personalised information about the people who used the service and how they wished to be supported and cared for. Observations demonstrated staff knew people well and provided care and support in line with people’s wishes.

Peoples’ social and recreational needs were met through an activities programme, facilitated by an activity co-ordinator and staff members. A mix of activities were organised throughout the week which catered for all interests and abilities.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection:

The last rating for this service was requires improvement (published 10 November 2018) and there were three breaches of regulation. The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.

Why we inspected:

This was a planned inspection based on the previous rating.

Follow up:

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas

Safe

Good

Updated 7 November 2019

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 7 November 2019

The service was effective.

Details are in our effective findings below.

Caring

Good

Updated 7 November 2019

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 7 November 2019

The service was responsive.

Details are in our responsive findings below.

Well-led

Good

Updated 7 November 2019

The service was well-led.

Details are in our well-led findings below.