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Holderness Laser Clinic Limited - Hull Road Hessle

All reports

Inspection report

Date of Inspection: 23 January 2014
Date of Publication: 18 February 2014
Inspection Report published 18 February 2014 PDF

People should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)

Meeting this standard

We checked that people who use this service

  • Are in safe, accessible surroundings that promote their wellbeing.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 23 January 2014, observed how people were being cared for and talked with people who use the service. We talked with staff.

Our judgement

People who used the service, staff and visitors were protected against the risks of unsafe or unsuitable premises.

Reasons for our judgement

The Holderness Laser Clinic was sited within a nail and beauty shop in Hessle. The clinic consisted of a treatment room on the ground and first floor of the shop with a staircase access to the upper floor. There was no lift within the building, so only people who were able bodied could access the first floor facilities.

Access to the clinic consisted of a flat walk way to the entrance of the shop and throughout the ground floor area and into the treatment room. This would make it possible for some people with mobility problems to use the service. However, wheelchair access would be limited due to the layout of the building. We saw that toilet and bathroom facilities were available to people who used the service.

We were informed that fire audits were carried out internally to ensure the service conformed to the provider’s policies, and we observed that visitors to the premises were signed in and out on the appointment book (by the staff) for fire safety regulations.

We saw evidence of monthly checks of the fire equipment completed for 2013 and January 2014 and the manager had completed health and safety risk assessments for the building. The provider may find it useful to note that the risk assessments had not been reviewed to ensure they were still valid; it had been more than 12 months since they were last checked. The provider had a fire risk assessment that was completed in 2012, which the manager said would be reviewed in the next month along with the health and safety risk assessments.

On the whole we found the service was well maintained, bright, spacious and provided people with a comfortable and warm environment in which to receive their treatments. Information given to us by the local council’s environmental health team indicated that they were satisfied with the service and had no health and safety concerns at the time of our visit.