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Archived: Dimensions - 237 Courthouse Road

The provider of this service changed - see new profile

Reports


Inspection carried out on 10 October 2011

During a routine inspection

The people that use the service at 237 Courthouse Road experience varying degrees of learning disability and therefore we were unable to talk with them about their experiences. To help us to understand the experiences people have we used our Short Observational Framework for Inspection (SOFI) tool. The SOFI tool allows us to spend time watching what is going on in a service and helps us to record how people spend their time, the type of support they get and whether they have positive experiences. We found that overall people had positive experiences. The staff supporting them knew what support they needed and they respected their wishes if they wanted to manage on their own. The support that we saw being given to people matched what their care plan said they needed. Staff responded to people in a calm and respectful manner.

Reports under our old system of regulation (including those from before CQC was created)