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Inspection Summary


Overall summary & rating

Good

Updated 20 January 2022

Haddon Court is a care home providing personal care for 31 older people who live with dementia. The service can support up to 33 adults and provides multiple communal spaces for people’s comfort and enjoyment. Accommodation is provided on three levels and all bedrooms are single occupancy.

We found the following examples of good practice.

The registered manager supported people to maintain their important relationships with family and friends. Relatives could visit regularly and were tested before entry to ensure everyone’s continued safety. Alternative arrangements included a large screen for virtual visits to assist those with visual impairment.

The provider ensured sufficient staffing levels throughout the pandemic. The workforce covered absence, without detriment to their effectiveness, so that people had consistency of staff who knew them.

Sufficient supplies of PPE supported staff to keep people safe. The registered manager underpinned this with regular training and circulated updated guidance. The management team completed records and spot checks to assure themselves of good infection control measures.

Inspection areas

Safe

Good

Updated 20 January 2022

Further information is in the detailed findings below.

Effective

Good

Updated 20 January 2022

Caring

Good

Updated 20 January 2022

Responsive

Good

Updated 20 January 2022

Well-led

Good

Updated 20 January 2022