• Care Home
  • Care home

Archived: South Park Care Home

Overall: Good read more about inspection ratings

Gale Lane, Acomb, York, North Yorkshire, YO24 3HX (01904) 784198

Provided and run by:
Ringdane Limited

Important: The provider of this service changed. See new profile

Latest inspection summary

On this page

Background to this inspection

Updated 20 November 2019

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Care Act 2014.

Inspection team

The inspection was carried out by one inspector and an Expert by Experience. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service.

Service and service type

South Park Care Home is a ‘care home’. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The service had applied to have a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

Notice of inspection

This inspection was unannounced.

What we did before the inspection

We reviewed information we had received about the service since the last inspection. We sought feedback from the local authority and professionals who work with the service. We used the information the provider sent us in the provider information return. This is information providers are required to send us with key information about their service, what they do well, and improvements they plan to make. This information helps support our inspections. We used all of this information to plan our inspection.

During the inspection

We spoke with eight people who used the service and nine relatives about their experience of the care provided. We spoke with eight members of staff including the regional manager, deputy manager, care assistants, activities coordinators and domestic staff.

We reviewed a range of records. This included four people’s care records and multiple medication records. A variety of records relating to the management of the service, including quality assurance processes and accident and incident records were reviewed.

Overall inspection

Good

Updated 20 November 2019

About the service

South Park Care Home provides accommodation, nursing and personal care for up to 80

People across two separate wings. One of the wings specialises in providing care to people living with dementia. At the time of the inspection, there were 70 people living in the home.

People’s experience of using this service and what we found

Staff kept people safe from risk of abuse and avoidable harm. There were systems in place to respond quickly to accidents and incidents and lessons were learnt when things went wrong. People told us they received their medicines as prescribed.

People’s needs were thoroughly assessed, and staff made prompt referrals to external agencies when people’s needs changed. They applied their knowledge and skills to achieve good outcomes for people.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

The home was warm and welcoming. People benefited from a range of facilities, including a mock pub, café and cinema room.

Staff were kind and compassionate and demonstrated a genuine desire to provide high-quality, person-centred care. People and relatives were united in their positive feedback about the caring nature of staff.

There was a robust governance frame work in place and clear lines of accountability.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 4 April October 2017).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.