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Inspection report

Date of Inspection: 18, 23 May 2011
Date of Publication: 21 June 2011
Inspection Report published 21 June 2011 PDF | 131.14 KB

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Before people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)

Meeting this standard

We checked that people who use this service

  • Where they are able, give valid consent to the examination, care, treatment and support they receive.
  • Understand and know how to change any decisions about examination, care, treatment and support that has been previously agreed.
  • Can be confident that their human rights are respected and taken into account.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 18/05/2011, 23/05/2011, checked the provider's records, observed how people were being cared for, looked at records of people who use services, talked to staff and talked to people who use services.

Our judgement

Our judgement is that the service is compliant with this outcome as people were involved in discussions and agreements about their care.

User experience

One person told us they were able to discuss the care and support they needed with staff.

Other evidence

During the visit to the service we saw records to support that people had been involved in discussions and agreements about their care.

Some staff had received training to help them to understand their responsibilities when making decisions for people who were not always able to consent to care and treatment. Policies and procedures were also available to guide staff.

Records included information about people’s preferences and choices which would help staff to support people as individuals.

Records showed that people who used the service were able to make their own decisions and were supported to take risks.