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Inspection Summary


Overall summary & rating

Good

Updated 2 December 2020

About the service

Victoria House is a care home which provides residential and nursing care for up to 68 people across two adjacent buildings. Some people at the service were living with dementia and/or mental health conditions. The service had been identified by the Local Authority as a designated care setting. A designated care setting is intended for people who have tested positive for Covid-19 and are being admitted to a care home from hospital. The provider had designated 10 beds to support people to be able to be discharged from hospital.

We found the following examples of good practice.

• The service had identified a dedicated unit within the home so they could safely admit people who were positive for Covid-19. Access to and from this unit was separate from the rest of the home. A cohort of staff would work in this unit to minimise the risk of transmission.

• The designated unit looked clean and hygienic. High touch areas such as handles, and switches received additional cleaning up to four times daily.

• Environmental, coronavirus and infection control policies, procedures and audits were in place to ensure infection prevention procedures were robust.

• Staff who were planned to work on this unit were up to date with their training on infection prevention and control.

• Personal protective equipment (PPE) was worn by staff following government guidance.

• There was clear signage on the correct use of PPE and correct handwashing techniques.

• There were risk assessments to manage and minimise the risks Covid-19 presented to people who used the service, staff and visitors.

We were assured that this service met good infection prevention and control guidelines as a designated care setting.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 2 December 2020

No ratings were awarded following this inspection. We were assured the service were following safe infection prevention and control procedures to keep people safe.

Effective

Good

Updated 2 December 2020

Caring

Good

Updated 2 December 2020

Responsive

Good

Updated 2 December 2020

Well-led

Good

Updated 2 December 2020