The Care Quality Commission
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  • Care home

Archived: Platinum Care Limited t/a Dr Anderson Lodge

Overall: Good read more about inspection ratings

Dr Anderson Lodge, East Lane, Stainforth, Doncaster, South Yorkshire, DN7 5DY (01302) 350003

Provided and run by:
Platinum Care Homes Limited

All Inspections

11 July 2017

During a routine inspection

Dr Anderson Lodge can accommodate 40 older people. The home comprises of three units in two buildings. The Lodge accommodates people with dementia and people with general nursing needs. The Annex accommodates people who have dementia and require nursing care. The home is in Stainforth, near Doncaster.

At the last inspection, the service was rated Good. At this inspection we found the service remained Good.

There was a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People told us the staff were “Kind” “Lovely” and “Nice” and they felt safe in their care.

Medicines were managed safely and people received their medicines at the correct times.

Staff had training, supervision and appraisals to enable them to effectively meet the needs of the people living at the home.

There were sufficient numbers of staff to support people safely and respond to people's health needs quickly.

Staff understood the requirements of the Mental Capacity Act 2005 and supported people to make decisions that were in their best interest.

People’s care and support was planned by a multi-disciplinary team of people. People told us they were supported to maintain good health and wellbeing, which included being provided with a nutritionally balanced diet and plenty of drinks.

People were supported to join in with social activities they were interested in and time was spent with some people on a one to one basis.

The management team completed a range of checks to make sure good standards of care and support were maintained. People felt able to raise concerns and said the management team listed to them and took action to resolve their concerns.

Feedback from the people, relatives and healthcare professionals was gathered and where any actions were identified these were actioned quickly.

12 and 16 March 2015

During a routine inspection

The inspection was unannounced, and was carried out over two days; 12 and 16 March 2015. The home was previously inspected in May 2013, where no breaches of legal requirements were identified.

Dr Anderson Lodge can accommodate 60 older people. The home is comprised of three units in two buildings. The Lodge accommodates people with dementia and people with general nursing needs. The Annex accommodates people who have dementia and require nursing care. The home is in Stainforth, near Doncaster. At the time of the inspection there were 52 people living at the home.

The service had a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act and associated Regulations about how the service is run.

During the inspection people told us they were happy with the home, and staff we spoke with and observed understood people’s needs and preferences well.

Although there were enough staff to keep people safe, the registered manager was aware that there was pressure on staff to meet people’s needs at busy times. A staffing review was being conducted in order to make improvements in this area.

We found that staff received a good level of training, and further training was scheduled to take place in the coming months.

Throughout the inspection we saw that staff showed people who used the service respect and took steps to maintain their privacy and dignity.

Where people lacked the mental capacity to make decisions about their care and welfare, the correct legal procedures were followed to protect the person’s rights.

There were effective systems in place to make sure people’s safety. This included staff’s knowledge about safeguarding, and up to date risk assessments.

29 May 2013

During a routine inspection

We spoke with 11 people who used the service. Everyone said the care and support they received was good. They told us they were well looked after and liked living at the home. We spoke with one person's relative at the time of the inspection. They told us that they visited every other day. They said the care was of a very high standard.

We found that before people received any care or treatment they were asked for their consent and the provider acted in accordance with their wishes. Where people did not have the capacity to consent, the provider acted in accordance with legal requirements.

People were protected from the risks of inadequate nutrition and dehydration.

People were protected against the risks associated with medicines because the provider had appropriate arrangements in place to manage medicines.

There were enough qualified, skilled and experienced staff to meet people's needs.

People were protected from the risks of unsafe or inappropriate care and treatment because their records had been reviewed and updated regularly.

10 January 2013

During an inspection looking at part of the service

We carried out an unannounced inspection of Dr Anderson Lodge in October 2012. At that inspection we found the provider was not compliant in cleanliness and infection control. We made a compliance action, which required the provider to make improvements. We undertook this visit to review the provider's compliance with the compliance action. Additionally, we had received concerns from one person's relative. These included issues about the standards of cleanliness in the home. At this inspection we found that significant improvement had been made and people were cared for in a clean, hygienic environment.

11 October 2012

During an inspection looking at part of the service

We carried out an unannounced inspection of Dr Anderson Lodge in June 2012. At that inspection we found the provider was not compliant in Outcome 10, Safety and suitability of premises. We made a compliance action, which required the provider to make improvements. We undertook this visit to review the provider's compliance with the compliance action. Additionally, we received concerns from a number of sources. These included, poor standards of cleanliness and infection control in the home, the numbers of staff hours available to meet people's need and the standard of pre-employment checks undertaken before staff started work in the home.

We spoke with five people who used the service. They all said they thought the home was clean enough and they were not concerned about the d'cor because they were happy with the care and support they received from the staff. One person said, "The staff are very nice, they look after me."

The provider had made progress with making the Annex safe for people with dementia by installing improved lighting. The d'cor had deteriorated further in the home, particularly the Annex. This caused difficulties in keeping the home clean. There were not effective systems in place to reduce the risk and spread of infection. Although the numbers of domestic staff hours had been increased and progress had been made in improving the standard of cleanliness. There were adequate pre-employment checks undertaken before staff started work in the home.

13 June 2012

During a routine inspection

During our inspection we spoke with six people who used the service. They spoke positively about the care and support they received. They told us they liked living in the home and said they were well supported to make choices and decisions about their care. Comments included: "I can make my own choices" and "The staff listen to what I say."

People told us they felt safe and said they liked the staff who looked after them. One person told us: "We are safe and well looked after."

During the inspection we spoke with two people's relatives, who were visiting. They were complimentary about the standards of care at the home. They told us the staff were good. They said they were kept informed of any changes. Comments included: "It's a nice atmosphere and the manager and staff are very good", "They ask me what I think" and "The staff are respectful."

The relatives we spoke with indicated they were happy with how the home was run. They said that when they had concerns or complaints the manager and staff listened to what they had to say, responded positively and used their comments to improve the service provided.

People told us the home was always kept clean, their rooms were nicely decorated and the gardens were kept nice. However, when we looked around the Annex we found some areas that needed to be improved.

16 March 2011

During a routine inspection

People told us staff were lovely and looked after them very well. They also told us they were able to make choices and were treated with respect.

Relatives told us they were kept informed of any changes and involved in decision making with their relative.

They were consulted on their care and treatment and given choices. Some people receiving a service lacked capacity, we spoke to a relative and they told us they were consulted on the treatment required and were kept informed of any changes and decisions made. They told us they felt their relative's best interests were always considered.

People told us they were well looked after and their requests were listened to and acted on. They told us they were given choices regarding their care.

People told us they had a plan of care and that they could look at theirs if they wished and make decisions regarding their treatment.

People told us the meals were lovely, well presented and they were always given choices.

People told us the home was always very clean, they said their rooms were kept very clean and the cleaners did a god job.

One person told us staff were very patient and took time to deal with people's requests

People told us there were residents meeting where they were able to express their views. All people we spoke to said they were listened to and any views raised were taken seriously.