Jasper Lodge

Updated 10 April 2019

The inspection:

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations under the Act, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

Inspection team:

This inspection was carried out by one inspection manager.

Service and service type:

Jasper Lodge is a care home without nursing that provides a service for up to 11 people living with learning disabilities and autistic spectrum disorders. The Care Quality Commission (CQC) regulates both the premises and the care provided, and both were looked at during this inspection. The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen.

Notice of inspection:

This inspection was unannounced and took place on 04 March 2019.

What we did:

Before the inspection, we reviewed the information we held about the service and the service provider. The registered provider completed a Provider Information Return (PIR). This is a form that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We looked at the notifications we had received for this service. Notifications are information about important events the service is required to send us by law.

We also contacted the Local Authority to request feedback.

During the inspection, we observed how staff interacted with people. We spoke with two people who lived at Jasper Lodge. We looked at records, which included three people’s care and medicines records. We checked recruitment, training and supervision records for three staff. We looked at a range of records about how the service was managed. We also spoke with the registered manager, deputy manager and three members staff.

After the inspection, we spoke with two relatives to obtain their views of the service.

Updated 10 April 2019

About the service:

Jasper Lodge is a residential service, which provides accommodation and personal care for up to 11 adults living with learning disabilities and autistic spectrum disorders. Jasper Lodge provides accommodation for people in individual flats. At the time of our inspection there were 11 people using the service.

People’s experience of using this service:

People received care and support from a staff team who knew them well. People had a core support team, which meant there was consistency in who supported them, and this allowed for trusting and close working relationships to be formed.

People received their medicines safely, and staff understood people's individual support needs in that regard.

People received effective care that was in line with good practice. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

People's independence was encouraged as much as possible. People received person-centred care, which was tailored around their individual preferences, needs and wishes. People were encouraged to enjoy their hobbies and interests.

The staff team felt valued, motivated and positive about the running of the service. This helped to create a harmonious working and living environment, which benefited people living at Jasper Lodge. The provider's and registered manager's vision for the service were known and shared by the staff team.

The registered manager and provider routinely monitored the quality and safety of the care provided at Jasper Lodge, with feedback and complaints used as a way of making continuous improvements.

Rating at last inspection:

Good (report published 31 August 2016).

Why we inspected:

This was our scheduled, planned inspection based on previous rating

Follow up:

We will monitor all intelligence received about the service to inform the assessment of the risk profile of the service and to ensure the next planned inspection is scheduled accordingly.

More information is in detailed findings below.