The Care Quality Commission
  • Doctor
  • Independent doctor

Archived: Cambridge Skin and Laser Clinic - Brooklands Avenue

7 Brooklands Avenue, Cambridge, Cambridgeshire, CB2 8BB (01223) 362226

Provided and run by:
Cambridge Skin And Laser Clinic Limited

Important: The provider of this service changed. See new profile

All Inspections

21 November 2013

During a routine inspection

All staff responsible for treating people had completed the 'Core of Knowledge' training to ensure they were competent to use the equipment. When new lasers had been purchased the company providing the laser equipment had provided training to all staff. The manager had updated his 'Core of Knowledge' training in 2012 and had also completed a BTEC advanced award in Laser, Light and associated therapies to ensure that he was aware of current best practice.

The manager told us that when staff completed training they were then expected to share what they had learnt during the next staff meeting. The clinic also subscribed to "Cosmetic News" magazine to ensure that they are aware and up to date with any changes. Staff had also attended a workshop about possible complications and as a result had put a procedure in place for clinic staff to follow.

The manager told us that staff received regular supervisions and an annual appraisal. The records confirmed this was happening.

11 October 2012

During a routine inspection

We talked with three people who received treatment at the clinic. All three people were very positive about their experiences. One person told us they had received the same treatment twice before at a different clinic but that this was the first time the treatment had been successful. Another person told us that they had a full consultation and patch test before any treatment took place. They told us that because they had a worse than expected reaction to the patch test the treatment was changed so that no risks were taken with their health.

All three people we talked with confirmed that they had their treatment explained in terms that they understood and had been asked to sign a consent form before any treatment commenced. They also confirmed that they were given aftercare information. One person told us that they found all of the staff to be very friendly. All three people said that they thought the clinic looked clean.

We found that people had undertaken a consultation where the proposed treatment was explained before they made the decision to proceed. The environment was clean and the necessary checks had been carried out on the equipment. Only staff with the appropriate training provided treatment.