TIME TO BOND 4D ULTRASOUND LIMITED

We have not previously inspected this service. We rated it as good because:

• The service had enough staff to care for women and keep them safe. Staff had training in key skills and managed safety well. The service controlled infection risk well. Staff assessed risks to women, acted on them, and kept good care records.
• Staff provided good care to women that was based on an ethos of continuous improvement. The registered manager monitored the effectiveness of the service and made sure they maintained competency in line with international standards. Staff worked well together for the benefit of women, supported them to make decisions about their care, and had access to good information. Key services were available flexibly.
• Women were respected and valued as individuals. Staff empowered them as partners in their care, practically and emotionally. All aspects of care were individualised, and staff were highly skilled in providing emotional support.
• The service planned care to meet the needs of people who used the service, took account of women’s needs, and made it easy for people to give feedback. People could access the service flexibly.
• The service had an overarching vision that focused on the unique needs of each individual who used the service. Staff were clear about their roles and accountabilities. The service engaged well with women to plan and manage services and staff were committed to improving services continually.