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Avalon Court Residential Home Good

Inspection Summary


Overall summary & rating

Good

Updated 24 March 2021

Avalon Court Residential Home provides accommodation with nursing and personal care. The service is registered for up to 16 people. At the time of this inspection there were 12 people living at the home. The ground floor accommodates a dining room, lounge, kitchen, and bedrooms. There is access to outside space. All floors are accessible via stairs and a chair lift.

We found the following examples of good practice.

The provider had not had an outbreak of coronavirus within in the home. At the time of the inspection all residents and staff had tested negative.

When staff came on shift, they were expected to record their temperatures and sanitize their hands before entering the building. Staff changed into their uniform in the staff toilet near the front entrance and put on their personal protective equipment, (PPE). Staff stored their belongings in bags to reduce any risk of cross infection.

Staff had received training in infection control, including how to safely put on and take off PPE such as gloves, aprons, and face coverings. The registered manager and provider carried out regular observations to check on good practice.

We saw staff wearing appropriate PPE and they described changing their PPE when moving from room to room. Due to the recent outbreak the provider had stopped all visitors coming into the home to reduce the risk of the virus entering the home. Family members were however able to visit if people were approaching the end of their lives. Staff supported people to have telephone calls and video calls with family members.

We reviewed the provider's visitor policy procedures were in place for any visitors visiting the home to wash their hands, wear PPE and maintain social distancing.

The registered manager told us they could divide the home up into zones if needed should there be an outbreak of coronavirus. Regular testing was carried out, weekly for staff and monthly for people living in the home, this was in line with coronavirus testing guidance.

One person had recently been admitted. They were tested on admission and supported to isolate in their room for 10 days.

Inspection areas

Safe

Good

Updated 24 March 2021

Further information is in the detailed findings below.

Effective

Requires improvement

Updated 24 March 2021

Caring

Good

Updated 24 March 2021

Responsive

Good

Updated 24 March 2021

Well-led

Good

Updated 24 March 2021