Chegworth Nursing Home

Updated 15 January 2026

Date of Assessment: 22 January 2026.

Chegworth Nursing Home is a 'care home' that can provide nursing and personal care to up to 43 people. At the time of our assessment there were 41 older people using the service, of whom half were living with dementia, 7 were receiving end of life care and 4 had mental health care needs.

The service had a positive learning culture and people could raise concerns. Managers investigated incidents thoroughly. People were protected and kept safe. Staff understood and managed risks well. The facilities and equipment met the needs of people, were clean and well-maintained. There were enough staff with the right skills, qualifications and experience. Staff understood their roles and responsibilities. The service supported staff wellbeing. Medicines were managed safely.

People participated in assessments and decisions about the care they received. Staff reviewed assessments taking account of people’s communication, personal and health care needs. People had enough to eat and drink to stay healthy. Staff monitored people’s health to support healthy living. Staff made sure people understood their care and treatment to enable them to give informed consent.

People were treated with kindness and compassion. Staff protected people’s privacy and dignity. They treated people as individuals and supported their preferences. People had choice in their care and were encouraged to maintain relationships with family and friends. Staff responded to people’s needs in a timely way. The service provided people with information they could easily understand and access. People knew how to give feedback and were confident their views were taken seriously and acted upon. People received fair and equal care and the service worked to reduce health and care inequalities through training and feedback.

Managers and staff had a shared vision and culture based on listening, learning and trust. They were visible, knowledgeable and supportive, helping staff develop in their roles. Managers collaborated with the local community to deliver the best possible care and were receptive to new ideas. There was a culture of continuous improvement with staff given time and resources to try new ideas.

Updated 15 January 2026

People living in the home and their relatives were all positive about the quality of the care provided at Chegworth Nursing Home. Typical feedback included, “I do feel happy and safe living in the home. The staff are all lovely. So kind and considerate”, “The home is professionally run to a very high standard of care. All the managers and staff really do seem to care and take an active interest in the residents and their families” and “I think Chegworth Nursing Home is an extremely well-run nursing home. All the staff are hardworking, kind, fun approachable. This I believe stems from the manager [registered] who is hard working and very hands on.” We observed staff treat people with kindness and compassion and the atmosphere remained relaxed and pleasant throughout our on-site visit.

People’s safety was prioritised and managers and staff knew how to protect people from abuse or harm. People and their families were fully involved in planning their care and understood their rights. People said they or their family members received consistently good-quality care from knowledgeable staff who treated them as individuals. People told us the managers and staff were approachable, listened to what they had to say and proactive when it came to continually improving the care home.

Some people could not directly tell us about their experiences of living in the care home, so we used a structured observation tool to assess whether they received good quality care. This approach showed us people were listened to and staff consistently interacted positively with them.