Archived: Southfields Care Homes - 28 Newland Street

All Inspections

During an inspection looking at part of the service

We carried out a review of all the provider's locations in January 2012 in relation to specific concerns raised with us that people living in the provider's homes had been moved between the homes due to staffing shortages. This review has been carried out to check that the provider has now put sufficient measures in place to prevent this from happening again. This review did not involve site visits to the provider's homes and we did not receive any other feedback from people using the service.

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14 March 2012

During an inspection looking at part of the service

One person using the service told us: "I like it here, the staff are nice." One person using the service told us: "XX is my key worker, I like her a lot we talk about everything." They also told us: "I choose my dinner and I have what I want and the staff make it for me."

We were told: "I can choose things I want to do."

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15 November 2011

During an inspection in response to concerns

We carried out this review of compliance to investigate a concern that the provider had moved people using the service from the location where they usually live to another of the provider's locations because of staffing shortages. We spoke to some people using the service during this review and they confirmed this had happened. Due to the need to respect people's confidentiality we are not able to comment further on the views of people using the service. However, the comments people made have been fed back to the provider's staff.

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30 November 2011

During an inspection in response to concerns

People living at 28 Newland Street told us that they enjoyed living at the home. One person told us that the care workers were: "all very nice to me."

We were told by one person living at the home: "I like living here, this is my home, I love Manchester."

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