• Care Home
  • Care home

The Beeches Nursing and Residential Care Home

Overall: Good read more about inspection ratings

Church Lane, Kelloe, County Durham, DH6 4PT (0191) 377 3004

Provided and run by:
Sunny Okukpolor Humphreys

Latest inspection summary

On this page

Background to this inspection

Updated 26 November 2022

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Health and Social Care Act 2008.

As part of this inspection we looked at the infection control and prevention measures in place. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.

Inspection team

One inspector and an Expert by Experience carried out this inspection. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service.

Service and service type

The Beeches Nursing and Residential Care Home is a ‘care home’. People in care homes receive accommodation and nursing and/or personal care as a single package under one contractual agreement dependent on their registration with us. The Beeches Nursing and Residential Care Home is a care home with nursing care. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Registered Manager

This provider is required to have a registered manager to oversee the delivery of regulated activities at this location. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Registered managers and providers are legally responsible for how the service is run, for the quality and safety of the care provided and compliance with regulations.

At the time of our inspection there was a registered manager in post.

Notice of inspection

This inspection was unannounced.

What we did before the inspection

We reviewed information we had received about the service since the last inspection. We sought feedback from the local authority who work with the service. We used all this information to plan our inspection.

The provider was not asked to complete a Provider Information Return (PIR) prior to this inspection. A PIR is information providers send us to give some key information about the service, what the service does well and improvements they plan to make.

During the inspection

We spoke with 3 people living at the home and 10 relatives. We also spoke with 4 staff including, the registered manager, a nurse and a senior care worker and care staff. We received additional feedback from a staff member. We also reviewed a range of documents related to safety and quality of the service.

Overall inspection

Good

Updated 26 November 2022

About the service

The Beeches Nursing and Residential Care Home is a residential care home providing personal and nursing care to up to 31 people. The service provides support to older people, some of whom are living with dementia. At the time of our inspection there were 20 people using the service.

People’s experience of using this service and what we found

Infection prevention and control practices were followed. The home was clean and tidy throughout. Some staff did not wear face masks correctly, which the registered manager addressed straightaway.

Medicines were managed safely. Potential safeguarding issues were referred to the local authority and investigated. Where required, risk assessments were carried out and measures identified to reduce risks.

There were sufficient staff to meet people’s needs and new staff were recruited safely. Incidents and accidents were investigated and analysed to identify areas for improvement.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People, relatives and staff gave positive feedback about management of the home and confirmed the registered manager was approachable. The provider had a structured approach to quality assurance.

Although people, relatives and staff had opportunities to provide feedback, the frequency of formal consultation could be improved. We have made a recommendation about this.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 6 January 2021).

Why we inspected

We received concerns in relation to responding to people’s needs and the quality of care provided. As a result, we undertook a focused inspection to review the key questions of safe and well-led only.

For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating.

We found no evidence during this inspection that people were at risk of harm from this concern. Please see the safe and well-led sections of this full report.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for The Beeches Nursing and Residential Care Home on our website at www.cqc.org.uk.

Follow up

We will continue to monitor information we receive about the service, which will help inform when we next inspect.