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Denecroft Residential Care Home Good

Inspection Summary


Overall summary & rating

Good

Updated 15 August 2018

Denecroft Residential Care Home is a residential care home for 15 people living with a dementia.

At our last inspection we rated the service good. At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

A registered manager was in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People we spoke to told us they were happy living at Denecroft Residential Care Home. They were all complimentary about the care they received, specifically the support they received from staff. Staff we spoke to were passionate about delivering high quality care and were supported and trained appropriately within their role.

People had choice in the food they received. The cook was passionate about the menu and explained they had the freedom to modify the menu to suit people’s needs and preferences.

There was no dedicated activities coordinator at the service, however staff described to us how they made activities part of everyday life. People also told us about events that had been arranged within the service, such as a yearly fate, and external visitors such as pet therapy, exercise groups and entertainer and singers.

People are supported to have maximum choice and control of their lives and staff support them in the least restrictive way possible; the policies and systems in the service support this practice. Staff we spoke to were knowledgeable about the mental capacity act and described how they would always encourage people to make choices.

The registered manager had a thorough quality audit process which included regular audits, surveys and spot checks. We noted the system was designed to not only identify errors but also areas for improvement.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 15 August 2018

The service remains Good

Effective

Good

Updated 15 August 2018

The service remains Good

Caring

Good

Updated 15 August 2018

The service remains Good

Responsive

Good

Updated 15 August 2018

The service remains Good

Well-led

Good

Updated 15 August 2018

The service remains Good