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Walsingham Support - 19 Beech Avenue Good

Inspection Summary


Overall summary & rating

Good

Updated 19 September 2020

19 Beech Avenue is a care home for up to six adults living with a learning disability and a physical disability. The home is a bungalow with single, ensuite bedrooms and suitable shared areas. There were five people in residence when we visited.

We found the following examples of good practice.

The registered manager had ensured only essential visitors came into the home. Relatives had chosen not to visit due to risk but had kept in contact through telephone calls, Skype and other electronic means. Suitable arrangements were in place to allow visiting to re-start when appropriate.

People had stayed in good health throughout the lockdown and were well cared for and comfortable when we inspected. People had been suitably shielded during this time and any health matters discussed with the primary medical teams. Community nurses had made essential visits to ensure people stayed well.

There had been no cases of Covid 19 in the service user or staff groups. Routine testing was in place. Service users and staff had daily checks on their temperature. One staff member was the 'champion' for infection control and had a wealth of knowledge about good practice. Staff told us they were very careful to maintain social distancing inside and outside the home. We were impressed with their commitment to, "Keeping our ladies as safe as possible".

Suitable attention was paid to the use of PPE and good hand hygiene routines were seen. Rigorous cleaning schedules, using appropriate chemicals, were in place. Laundering of personal clothing and household linens was done at the correct temperature and any contaminated linens cleaned separately.

Walsingham had a contingency plan for any potential outbreaks of Covid 19. The registered manager had a local plan for any possible outbreaks or emergencies. The staff team discussed how they would manage things like barrier nursing, isolation, admissions and readmissions from hospital. There had been no need to implement any of these plans but the registered manager was alert to any possible problems and had kept risk assessment and risk management up to date and was aware the threat of Covid 19 was still present.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 19 September 2020

We were assured the service were following safe infection prevention and control procedures to keep people safe.

Effective

Good

Updated 19 September 2020

Caring

Good

Updated 19 September 2020

Responsive

Good

Updated 19 September 2020

Well-led

Good

Updated 19 September 2020