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Walsingham Support - 19 Beech Avenue Good

All reports

Inspection report

Date of Inspection: 12 January 2013
Date of Publication: 12 February 2013
Inspection Report published 12 February 2013 PDF

Overview

Inspection carried out on 12 January 2013

During a routine inspection

People in this service were treated with dignity, respect and sensitivity and were consulted and involved as much as possible.

They received good standards of care to meet their complex physical, emotional and psychological needs. Care planning was detailed and up to date and guided staff in how to deliver personal care and help people with behavioural issues.

Medicines were managed appropriately and the use of sedative medicines was monitored carefully.

Staff were trained and supported correctly so that the teams could understand and work with the complex needs of people with learning disability.

Walsingham ensured that they monitored the quality of care and services in the home. The manager had systems in place to monitor all aspects of the service.

Records were kept confidentially and securely. Both paper and electronic records were kept and these evidenced that the home ran effectively and for the benefit of people in the home.