Archived: Loriner Place

Loriner Place provides accommodation and personal care for up to seven people with learning disabilities.

At the time of our inspection the provider confirmed they were providing care to six people.

At the last inspection in October 2015, the service was rated Good. At this inspection we found that the service remained Good.

There was a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Staff had an understanding of abuse and the safeguarding procedures that should be followed to report abuse and risk assessments were in place to manage risk within a person’s life.

The staff recruitment procedures ensured that appropriate pre-employment checks were carried out to ensure only suitable staff worked at the service. Adequate staffing levels were in place.

Staff induction training and on-going training was provided to ensure they had the skills, knowledge and support they needed to perform their roles.

Staff were well supported by the registered manager and senior team, and had regular one to one

supervisions.

People's consent was gained before any care was provided.

Staff treated people with kindness, dignity and respect and spent time getting to know them and their specific needs and wishes.

People were involved in their own care planning and were able to contribute to the way in which they were supported.

The provider had systems in place to monitor the quality of the service as and when it developed and had a process in place which ensured people could raise any complaints or concerns.

Both of the people we spoke with told us they had a good social life for example they had recently had a Halloween party and on another occasion had gone to a ball.

People also told us they were supported to maintain links with their families and friends and had made plans to visit them over Christmas. Both people told us they were supported to participate in domestic activities such as menu planning, cooking and cleaning and that they worked within the voluntary sector during the week.

Both of the people we spoke with told us that they were involved in planning the menus and that the food was good and they had enough to eat and drink. One person said 'the food is nice here; we take it turns to choose what we want on the menu'. Both told us that they enjoyed going shopping and being involved in the preparation of meals.

People told us they were comfortable living at Loriner Place. One person told us 'I have my own room which is nice and I like to keep it clean and tidy, I'm very comfortable living here'.

People told us staff involved them in decisions about their care and explained their care needs to them before providing any personal care and support. All of the people that we spoke with told us they were well looked after at Loriner Place and that the staff knew how they needed and wished to be supported. They also told us that the staff supported them to take their medication safely.

We saw that routines in the home were flexible and that people were able to choose how and where to spend their time. People told us they were able to participate in light domestic tasks and enjoyed a variety of recreational activities available within the local community.

All of the people we spoke with told us that they were happy living at Loriner Place, they told us the staff were respectful towards them, that the staff had the right skills to care for them and that there were enough staff to support them. All of the people that we spoke with told us that they knew how to make a complaint should they need to do so.

All of the people we spoke with told us that they felt safe living at Loriner Place one person said 'we all get on well; we are like a family here'.