18 July 2013
During a routine inspection
We found that people were involved in their care. We found that people received care that met their needs to help manage their mental health crisis. The provider cooperated with other health services, including those provided by the local NHS mental health service. The provider had appropriate arrangements in place to ensure people received their medication where appropriate and there were sufficient staff on duty to meet people's needs. The provider had appropriate systems for monitoring the quality of the service and managing risks properly. The provider responded appropriately to complaints and comments.