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Inspection Summary


Overall summary & rating

Good

Updated 10 December 2020

Brendoncare Park Road is a care home which provides accommodation and personal care to up to 49 older people, some of whom live with dementia.

We found the following examples of good practice:

• Visitors were tested for Covid 19. If negative, visitors could prearrange a visit appointment where they had to wear PPE and use hand sanitiser. A visitor’s room had been created with direct access from the outside. Social distancing was maintained due to the layout of the room. Visits were co-ordinated and managed by a designated staff member and were for half an hour with time before and after for a thorough clean and disinfect of the room. Letters were sent to relatives to inform them of any changes to procedures. People were encouraged and supported to have video and phone calls with their relatives.

• Risk assessments had been carried out for people and appropriate action taken to shield or measures put in place to mitigate the risks. The home was split into three ‘households’. People stayed in their own areas of the home with regular staff and went to the activities room with people from their own area of the home.

• People’s temperatures were taken twice daily and observations for other signs were carried out using Restore 2, a standardised assessment tool for monitoring health.

• A whole home testing system was in place. Staff were tested every week. Staff testing positive or symptomatic isolated for 14 days. People were tested every 4 weeks. If tested positive or symptomatic, they would be isolated in their rooms and barrier nursed. Risk assessments had been carried out for all staff. Staff had been supported to shield where necessary. The company topped up any wages above the 80% furlough payment to support staff financially.

Inspection areas

Safe

Good

Updated 10 December 2020

We were assured that people were protected by the prevention and control of infection.

Effective

Good

Updated 10 December 2020

Caring

Good

Updated 10 December 2020

Responsive

Good

Updated 10 December 2020

Well-led

Good

Updated 10 December 2020