Adamstan House Nursing Home

Updated 17 December 2020

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the coronavirus pandemic we are conducting a thematic review of infection control and prevention measures in care homes.

The service was selected to take part in this thematic review which is seeking to identify examples of good practice in infection prevention and control.

This inspection took place on 26 November 2020 and was announced.

Updated 17 December 2020

About the service

Adamstan House Nursing Home is registered to provide accommodation and personal care for up to 34 people. At the time of the inspection 33 people were using the service.

People’s experience of using this service and what we found

People were protected from the risk of abuse and harm. Risks to people’s health and safety were identified and safely managed. People were supported by the right amount of suitably skilled and experienced staff. Safe recruitment procedures were followed. Medicines were safely managed. There were systems in place for reporting accidents and incidents and learning from them.

An assessment of people’s needs, and choices was completed and a care plan on how to effectively meet their needs was developed. Staff received the training and support they needed for their role. People’s dietary and healthcare needs were understood and met.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People were treated well, and their privacy, dignity and independence was promoted and respected. Staff had formed trusting and positive relationships with people and their family members. People and family members were given opportunities to openly express their views and opinions and they felt listened to.

Care plans included peoples expressed wishes and preferences about how their care and support was to be provided. People told us they received the right care and support to meet their needs. People and family members knew how to complain, and they were confident about complaining if they needed to. Complaints were used to improve the service.

The registered manager was clear about their role and responsibilities and they promoted a positive and person-centred culture. Staff worked well together as a team, and there was good partnership working with others to meet people's needs. Staff morale was good, and staff felt well supported. There were effective systems in place for checking on the quality and safety of the service and making improvements where this was needed.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 03 June 2017).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.