Cricklade House

Updated 27 April 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the COVID-19 pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.

This inspection took place on 01 April 2021 and was announced.

Updated 27 April 2021

Cricklade House is a care home. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection. Cricklade House provides accommodation with personal care for up to four people with learning disabilities and autism. At the time of our inspection four people were living in the home.

The care service has been developed and designed in line with values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen.

The inspection took place on 6 December 2018 and was unannounced. This meant the provider did not know we would be visiting.

At our last inspection, in May 2016, we rated the service good. At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

There was a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

At this inspection we found the service remained Good.

Why the service is rated Good.

Sufficient numbers of staff were deployed at the time of our visit. Staff performance was monitored. Staff received supervision, training and support in a variety of ways to ensure they could meet people’s needs.

Medicines were safely managed and checks were in place to identify and take actions when shortfalls were identified.

Staff had received safeguarding and whistle-blowing training and knew how to report concerns.

People were helped to exercise support and control over their lives. People were supported to consent to care and make decisions. The principles of the Mental Capacity Act (MCA) 2005 had been followed.

Risk assessments and risk management plans were in place. Personal care was delivered in line with assessed needs and accurate monitoring records were maintained.

People’s dietary requirements and preferences were recorded and people were provided with choices at mealtimes.

Staff were kind and caring. People were being treated with dignity and respect and people’s privacy was maintained.

Care was personalised, responsive and ensured individual needs were met.

A range of leisure and therapeutic activities were offered that provided people with stimulation, entertainment and engagement.

Systems were in place for monitoring quality and safety. Where shortfalls or areas for improvements were identified these were acted upon.

Relatives and a health professional spoke positively about the quality of care and support people received.