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Inspection Summary


Overall summary & rating

Good

Updated 19 May 2021

Lady Sarah Cohen House is operated abd rn by Jewish Care, a voluntary organisation. It is registered to provide accommodation for up to 120 people who require nursing or personal care and treatment of disease, disorder or injury.

We found the following examples of good practice.

• The provider had developed new ways of recording observations about people’s health which were shared with healthcare professionals in advance of appointments. This had reduced the need for external visitors to the home, and had facilitated smooth virtual consultations with healthcare professionals.

• The provider was following best practice guidance in terms of ensuring visitors to the home did not introduce and spread Covid-19. They had a visitors’ code and visitors’ policy that family members and other visitors had to sign and adhere to. A system of allocated appointments was developed for family visiting in residents rooms and in the visiting pod which would ensure visitors to the home were minimised.

• Information and instructions for visitors were clearly displayed and explained by the receptionist upon arrival. Our observations during the inspection confirmed staff were adhering to Personal Protective Equipment (PPE) and social distancing guidance. Infection prevention posters were clearly displayed within each unit of the home.

• The provider had a detailed admission process which included a Covid-19 assessment. The provider liaised with the local hospital for all admissions and requested that a Covid-19 swab test be carried out before discharge from hospital. New residents were required to test and then isolate when first arriving at the home. The provider communicated with family members throughout this period.

• The provider had set up donning and doffing PPE stations across the care home.

• Staff had been appropriately trained in the use of PPE and infection control processes.

• A comprehensive Infection Prevention and Control audit was carried out at the start of the pandemic. This was kept in review by infection control visits carried out by senior members of staff.

We were assured that this service met good infection prevention and control guidelines as a designated care setting.

Inspection areas

Safe

Good

Updated 19 May 2021

Further information is in the detailed findings below.

Effective

Good

Updated 19 May 2021

Caring

Good

Updated 19 May 2021

Responsive

Good

Updated 19 May 2021

Well-led

Good

Updated 19 May 2021