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Oak View Residential Care Home Good

All reports

Inspection report

Date of Inspection: 21 August 2013
Date of Publication: 12 September 2013
Inspection Report published 12 September 2013 PDF


Inspection carried out on 21 August 2013

During an inspection in response to concerns

This visit took place in response to concerns raised with us. We were told that the home's management had instructed staff to get people up from 4am as there were insufficient numbers of day staff coming on duty in the morning to assist people to get up.

We visited the home at 5am and found that people living at this home were asleep in bed.

We spoke with staff and the manager. We were unable to speak to any people living at the home as we were told they were asleep. The home was quiet and we did not see any people who were living at this home.

We looked at five people's care records. These were personalised and showed that people were offered choices as to when they got out of bed.

We saw that staff checked people at the home hourly through the night. Records showed any support people required at these times and clearly identified when people had chosen to get up.