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Oak View Residential Care Home Good

All reports

Inspection report

Date of Inspection: 30 May 2013
Date of Publication: 4 July 2013
Inspection Report published 04 July 2013 PDF

Overview

Inspection carried out on 30 May 2013

During a routine inspection

We carried out an inspection on 30 May 2013. At our last inspection we found that the provider was non-compliant in a number of outcome areas. During this inspection we found that the provider had made the improvements to ensure that they were compliant in all of these areas.

On the day we visited there were 32 people living at the home, some of whom had memory impairment and or a physical health problem. During our inspection we spoke with the manager, four staff members, one relative and four people who use the service.

We saw that the home was clean and well maintained. We observed people doing activities in their rooms, for example one person was listening to their favourite music. People were able to participate in activities in the communal areas of the home including quiz games and singing. People were able to personalise their rooms with their own possessions.

We saw that the home had in place risk assessments for the use of equipment to support people in living independently. We saw that people had their care discussed and agreed with them.

During the lunchtime we used our SOFI (Short Observational Framework for Inspection) tool to help us see what people's experiences at mealtimes were. Staff were observed assisting people in a calm, friendly and polite manner. People were given choices about the food they would like to eat and were given reassurance and support as needed.