The Care Quality Commission

Archived: Burntwood Lodge

84 Burntwood Lane, Caterham, Surrey, CR3 6TA (01883) 818085

Provided and run by:
Mr A A Coowar

Important: The provider of this service changed. See new profile

All Inspections

4 January 2013

During a routine inspection

People told us they could choose what to eat, where to be and what to do.

One person told us they felt safe at the home and if they were worried about anything they would tell a particular member of staff that they named.

Another person who used the service keenly showed us the activities they were involved in, demonstrating they were being supported to participate in things they enjoyed.

28 September 2011

During a routine inspection

People who use services at Burntwood Lodge have multiple or complex needs. It was therefore difficult to ask them about their levels of satisfaction with the outcome areas inspected. We observed however that people using services, who were all older adults appeared relaxed and at ease in their surroundings. Some of the people using services were out of the home on the day of the inspection. Records showed them to be taking part in planned day care activities.