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Inspection Summary


Overall summary & rating

Good

Updated 24 March 2020

About the service

Oakfield Care Home is a care home and was providing personal and nursing care to 22 people aged 65 and over at the time of the inspection. The service can support up to 28 people.

The home is laid out over three floors: the basement, ground and first floor. Each floor offers bedroom accommodation and all of the bedrooms, except one, include en-suite facilities. The ground floor incorporates a lounge, dining room, the registered manager’s office and medicines room. The first floor is made up of bedrooms, the nurse’s station and administrator’s office. The basement offers further bedrooms, a hairdressing salon, the kitchen and laundry room. Each floor provides access to communal toilet and washing facilities and can be accessed by the lift. A chair lift is available from the ground to the first floor. There is level access to gardens that surround the property and parking to the front.

People’s experience of using this service and what we found

Overall staff were employed safely; however, we did identify that some staff recruitment records did not include a full employment history. The provider contacted us after the inspection and confirmed this information had been collected and recorded in relevant files. People told us they felt safe and staff knew how to protect people from potential harm and abuse. Potential risks to people were assessed and monitored. Guidance was available for staff about how to keep people safe. People received their medicines and topical creams as prescribed. The provider ensured people were protected from the potential risk of infection.

People told us they were supported by staff who were kind and caring, our observations confirmed this. People were supported to retain their independence and express their views. Staff ensured people’s dignity and privacy was upheld.

People’s needs and choices were assessed and reflected in their care plans. Guidance was also available for staff so they knew how to meet people’s needs. Staff told us they received relevant support and training to carry out their roles. People were supported to eat and drink enough.

At our last inspection we made a recommendation for the provider to review their processes in relation to the mental capacity act (MCA). At this inspection we found sufficient improvements had been made and the provider was acting in line with the principles of the MCA. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Staff and people spoke positively about the registered manager, staff confirmed they worked as a team to meet the needs of people. There were governance systems in place that were used to identify errors and omissions. Notifications were submitted to the commission as required. The provider had built links with local schools and religious organisations.

Rating at last inspection

The last rating for this service was Good (published June 2017)

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas

Safe

Good

Updated 24 March 2020

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 24 March 2020

The service was effective.

Details are in our effective findings below.

Caring

Good

Updated 24 March 2020

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 24 March 2020

The service was responsive.

Details are in our responsive findings below.

Well-led

Good

Updated 24 March 2020

The service was well-led.

Details are in our well-Led findings below.