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Inspection Summary


Overall summary & rating

Good

Updated 20 February 2021

Essendene is a residential care home providing nursing or personal care for up to 13 people aged 65 and over. At the time of inspection there were 10 people living in the home. Accommodation is across two separate floors.

We found the following examples of good practice.

New residents were admitted following Covid19 negative test result and remained in isolation until their 14-day isolation was completed.

At the time of the inspection visits inside the home were only allowed in exceptional circumstances such as end of life. At such times special arrangements would be made, sensitive to the needs of the person and their visitors to ensure the safety and wellbeing of all concerned.

People could keep in touch with their relatives by phone, video calls and closed window visits arranged with the home. The provider had acquired an intercom to improve communication during closed window visits.

The atmosphere in the home was sociable and welcoming. People told us that they felt safe and well cared for and made positive comments about the staff including: “The home is very nice and staff are lovely” and “ Yes everything is fine the care is very good, they treat me respect and yes I am involved in decision making.”

Whole home testing was in place for residents and staff and the registered manager maintained detailed records of each test, its reference number and outcome.

A member of staff is designated COVID19 lead on every shift and was responsible for carrying out all associated checks and ensuring all appropriate safeguards were in place.

Staff had benefited from training, support and guidance on infection control including COVID19 and demonstrated skill and confidence in the way they carried out their duties and responsibilities.

Staff had access to the personal protective equipment (PPE) they needed and there were PPE ‘stations’ situated at various locations around the home.

Additional cleaning staff had been appointed since the start of the pandemic. The home was clean and free of malodour throughout. Enhanced cleaning schedules had been introduced and monitored closely by senior staff to reduce the risk of transmission of COVID-19.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 20 February 2021

Further information is in the detailed findings below.

Effective

Good

Updated 20 February 2021

Caring

Good

Updated 20 February 2021

Responsive

Good

Updated 20 February 2021

Well-led

Requires improvement

Updated 20 February 2021