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Eversleigh Nursing Home Good

Inspection Summary


Overall summary & rating

Good

Updated 19 June 2019

About the service: Eversleigh Nursing Home is a care home with nursing that provides accommodation and personal care for up to 42 older people. At the time of our visit, 33 people lived at the home.

People's experience of using this service:

People felt safe and were protected from avoidable harm. Staff were trained in safeguarding and knew what to do and who to tell if they had concerns about people’s well-being.

Risk management plans informed staff how to manage risks associated with people's care. However, systems to check the environment and equipment were safe for people were not always effective. Immediate action was taken to address this.

There were enough clinical and care staff with the appropriate skills, knowledge and experience to meet people’s needs and provide effective care. Staff had defined responsibilities and received the training and guidance they needed to complete their role well.

The service had built good relationships with other healthcare professionals to ensure people received safe consistent care.

People's nutrition and hydration needs were met, and they received their medicines as prescribed.

Staff followed people’s personalised care plans to ensure people had the care and support they needed.

Staff were committed to ensuring people’s needs were met in a welcoming and friendly environment and motivated to have a positive impact on people’s lives.

Staff understood the principles of the Mental Capacity Act 2005, so people could continue to have maximum choice and control of their lives.

People were offered opportunities to engage in activities and events they were interested in.

The registered manager understood their regulatory responsibilities and shared information with stakeholders in a timely way. They had introduced several initiatives at the home to improve outcomes for people and to raise quality standards.

Rating at last inspection: At the last inspection the service was rated as good overall. (The last report was published on 21 December 2016). At this inspection we found the service required improvement within the safe domain but remained good overall.

Why we inspected: This was a planned inspection based on the date and the rating of the previous inspection.

Follow up: We will continue to monitor intelligence we receive about the service until we return to visit as per our inspection programme. If any concerning information is received we may inspect sooner.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Inspection areas

Safe

Requires improvement

Updated 19 June 2019

The service was not always safe.

Details are in our Safe findings below.

Effective

Good

Updated 19 June 2019

The service was effective.

Details are in our Effective findings below.

Caring

Good

Updated 19 June 2019

The service was caring.

Details are in our Caring findings below.

Responsive

Good

Updated 19 June 2019

The service was responsive.

Details are in our Responsive findings below.

Well-led

Good

Updated 19 June 2019

The service was well-led.

Details are in our Well-Led findings below.