The Care Quality Commission

Archived: The Lady Verdin Trust - Stewart Street

136 Stewart Street, Crewe, Cheshire, CW2 8LY (01270) 256700

Provided and run by:
The Lady Verdin Trust Limited

All Inspections

20 December 2011

During a routine inspection

During our inspection we spoke with people who use the service and a relative. The relative told us the care and treatment delivered was meeting the person's needs. They told us they were in regular contact with the home and were kept up to date with any changes to the care and welfare of their relative. They also told us they were consulted about any changes to their relatives care and how they were supported with their daily life.

The relative told us the care, treatment and support given to their relative had helped them with their social skills. They said that the people who use the service were kept safe and well by staff who knew them and that staff work very hard to ensure people receive the care and support they require.

They said people who use the service and their relatives/other representatives were asked for their views on the quality of care, support and treatment given to the people who use the service and that they knew who to speak with if they had any complaints.