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Archived: Claremont Lodge Care Home Good

The provider of this service changed - see new profile

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Inspection report

Date of Inspection: 16 October 2013
Date of Publication: 9 November 2013

Overview

Inspection carried out on 16 October 2013

During a routine inspection

We spoke with three people who lived at the home. They were satisfied with the care and support they received and were happy living at Claremont Lodge Care Home. One person told us, "I have lived in a couple of other care homes before and this is the best by far". Another said, "It's a very friendly place and there's always something to do". A visitor said, "I have been coming here a number of years and it's always been a good home as far as I'm concerned". We noted that the home employed a full-time activities co-ordinator who organised a wide range of social events and activities; the people we spoke with were happy with the number and variety of activities on offer.

We saw that people's consent was sought, wherever possible, before care and support was provided. We observed that the care given was safe and appropriate and based on effective care planning and risk assessments. This meant that people's individual needs were met and their preferences were taken into account.

People were protected from the risks associated with poor medication management. We saw that medicines were properly obtained, stored and administered in line with the provider's policy. We noted that there were adequate numbers of experienced staff to provide good care. We also found that systems were in place for people and relatives to make a complaint about the service if necessary.