You are here

All reports

Inspection report

Date of Inspection: 2 July 2013
Date of Publication: 30 July 2013
Inspection Report published 30 July 2013 PDF | 85.67 KB

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 2 July 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

One care worker we spoke with said, "we were not allowed to start work here until the Criminal Records Bureau (CRB) and reference checks came back, I really enjoy working here the residents and staff are brilliant." The care staff we spoke with confirmed their employers had carried out all the relevant checks before employment commenced and the recruitment process was very thorough.

Appropriate checks were undertaken before staff began work. We reviewed two staff files which showed they had carried out the relevant checks before they employed staff. We saw evidence of job applications, curriculum vitae (CV) interview notes, enhanced CRB checks, two written references and proof of identify. The provider's representative and manage/senior carer were both aware of the recent changes from CRB checks to the Disclosure and Barring Service (DBS). They told us they always obtained two references and carried out a full DBS disclosure on new staff before they started work.