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Inspection Summary


Overall summary & rating

Good

Updated 8 March 2018

Deerlands is a care home. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. The Care Quality Commission (CQC) regulates both the premises and the care provided, and both were looked at during this inspection.

Deerlands is purpose built and registered to provide accommodation and personal care for up to 40 older people. One corridor of the home is dedicated to supporting people living with dementia. The home is situated in the Parsons Cross area of Sheffield, close to local amenities and bus routes. All accommodation is based on the ground floor. All of the bedrooms are single and communal lounges and dining rooms are provided. The home has an enclosed garden. A car park is available.

At the last inspection, the service was rated Good. At this inspection we found the service remained Good.

People living at Deerlands told us they felt safe and they liked the staff. Relatives we spoke with felt their family member was in a safe place and did not have any concerns about their family member’s safety.

Regular checks of the building were carried out to keep people safe and the service well maintained.

Staff confirmed they had been provided with safeguarding vulnerable adults training so they had an understanding of their responsibilities to protect people from harm.

There were sufficient staff to meet people’s needs safely and effectively.

We found systems were in place to make sure people received their medicines safely.

Staff were provided with relevant training and supervision to make sure they had the right skills and knowledge to support people.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

People enjoyed the food provided and were supported to receive adequate food and drink to remain healthy.

We found the home was clean, bright and well maintained.

People had access to a range of health care professionals to help maintain their health.

People were treated with dignity and respect and their privacy was protected. People, their relatives and health professionals we spoke with made positive comments about the care provided by staff.

A range of activities were available both inside and outside the home to provide people with leisure opportunities.

People living at the home and their relatives said they could speak with staff if they had any worries or concerns and they would be listened to.

There were effective systems in place to monitor and improve the quality of the service provided. Regular checks and audits were undertaken to make sure full and safe procedures were adhered to.

Staff told us they felt they had a very good team. Staff, people living at Deerlands and relatives said the registered manager was approachable and communication was good within the service.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 8 March 2018

The service remains Good.

Effective

Good

Updated 8 March 2018

The service remains Good.

Caring

Good

Updated 8 March 2018

The service remains Good.

Responsive

Good

Updated 8 March 2018

The service remains Good.

Well-led

Good

Updated 8 March 2018

The service remains Good.