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Lauren Court Residential Care Home Good

Inspection Summary


Overall summary & rating

Good

Updated 14 January 2021

Lauren Court is a residential care home providing personal care to 39 people aged 65 and over at the time of the inspection. The service can support up to 48 people. Accommodation is across two separate floors.

We found the following examples of good practice.

The provider had developed a Prevention and Protection plan for Lauren Court. This was a detailed risk assessment and management plan to support staff in managing any risks relating to the Covid-19 pandemic. This was clear to follow and regularly updated.

At the time of the inspection residents were unable to see visitors in person. However, people could keep in touch by phone and skype. In preparation for future visits, a designated visiting room containing easy to clean furniture and protective screens was in place.

People spoke positively about the care they received and told us staff were, “very nice”. Relatives felt well informed about their loved ones care. One told us, “I am totally happy with the staff, they are great.”

The registered manager had ensured systems were in place to implement regular testing of both staff and residents. We observed tests being completed during our inspection.

Staff had access to the personal protective equipment (PPE) they needed and there were PPE ‘stations’ situated outside bedroom doors.

Lauren Court was visibly clean and the environment supported safe working practices to reduce the risk of transmission of Covid-19.

Inspection areas

Safe

Good

Updated 14 January 2021

Further information is in the detailed findings below.

Effective

Good

Updated 14 January 2021

Caring

Good

Updated 14 January 2021

Responsive

Good

Updated 14 January 2021

Well-led

Good

Updated 14 January 2021