Rosedale Nursing Home

Updated 26 February 2026

Date of assessment: 22 April to 1 May 2026. The service is a residential nursing home providing accommodation and personal care to adults of all ages. The home is registered for 68 people. At the time of our inspection there were 60 people living at the home.

People received good, person-centered care that respected their dignity, preferences, routines, and what was important to them. Staff and managers knew people well and demonstrated a genuine commitment to valuing people as individuals.

People were supported to stay safe through detailed, person-centered risk assessments and care records that reflected their needs, preferences and routines. This included information about people’s health conditions. There was a robust system of safe staff recruitment in place. Staff received effective training, support and supervision. Medicines were managed safely and evidence showed a good standard of care. The provider was meeting the requirements of the Mental Capacity Act (2005), and Deprivation of Liberty Safeguards (DoLS) applications had been made where required.

Care was planned and delivered in a way that was responsive to people’s individual needs and choices. Staff sought specialist advice where required and worked effectively with external health and social care professionals. Care was reviewed regularly to respond to any changes in people’s needs.

The registered manager and provider had good oversight of the service, supported by an effective team who worked well together. Staff spoke positively about the open and supportive culture and told us they felt encouraged to raise concerns and felt listened to and valued. There was a shared commitment across the staff team to providing consistent, person-centered care and learning from experience. One staff member told us, “It’s a very friendly team. I love coming into work every day.”

Updated 26 February 2026

People were very positive about the care they received and told us staff treated them with dignity and respect. We observed care that was friendly and attentive. Staff spoke about people respectfully and with fondness. There was gentle humour and friendly interaction between staff and people who lived at the home. People told us, “The care is very good, and I take part in activities that I enjoy. You can engage with the staff with regards to having a laugh and a joke.”

People told us they felt safe with the staff and living at the home and that staff listened to them and respected their choices. A person told us, “It’s really good in here and I really feel safe.” People told us the home was always kept clean. A person told us, “It’s a lovely home, clean and tidy.” We received mixed feedback about the timings of main meals. People told us this had been raised in residents’ meetings, and the provider told us they were reviewing mealtimes with people.

There was a range of group and individual activities available for people. People said they enjoyed the activities. A person told us, “I’m very happy in here as I have access to my hobbies.” People said they were listened to and able to raise any concerns or ideas with managers and staff. People told us, “We attend resident meetings which are normally chaired by [staff name], and issues seem to be actioned fairly quickly” and “The staff try to help at all times and address any issues as quickly as possible.” A person who lived at the home acted as a speak up advocate for others and was able to raise issues for people. There was a ‘You said, we did’ board at the entrance to the home detailing action managers had taken in response to recent suggestions.

People were very positive about the registered manager and the way the home was run. They described the registered manager as approachable. People said, “I like [Registered manager], she is very approachable. We’re made to feel like part of the family, and they talk to us all of the time.”