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Inspection Summary


Overall summary & rating

Good

Updated 3 June 2017

We inspected Sands Lodge on the 15 May 2017.

The service provides accommodation and support for up to 18 people with mental health issues. There were 18 people living at the service at the time of our inspection.

At our last inspection the service was rated as Good. At this inspection we found the service remained Good.

The service was safe. Care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare. People were cared for safely by staff who had been recruited and employed after appropriate checks had been completed. People’s needs were met by sufficient numbers of staff. Medication was dispensed by staff who had received training to do so.

The service was effective. People were cared for and supported by staff who had received training to support people to meet their needs. The registered manager had a good understanding of their responsibilities in relation to the Mental Capacity Act 2005 and the Deprivation of Liberty Safeguards. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible. People were supported with their nutritional needs and had access to healthcare when required.

The service was caring. Staff cared for people in an empathetic and kind manner. Staff had a good understanding of people’s preferences of care. People’s care was individually planned for their needs.

The service was responsive. People and their relatives were involved in the planning and review of their care. Care plans were reviewed on a regular basis and also when there was a change in care needs. People were supported to follow their interests and participate in social activities. The registered manager responded to complaints received in a timely manner.

The service was well-led. The service had systems in place to monitor and provide good care and these were reviewed on a regular basis.

Inspection areas

Safe

Good

Updated 3 June 2017

The service remains Good.

Effective

Good

Updated 3 June 2017

The service remains Good.

Caring

Good

Updated 3 June 2017

The service remains Good.

Responsive

Good

Updated 3 June 2017

The service remains Good.

Well-led

Good

Updated 3 June 2017

The service remains Good.