• Care Home
  • Care home

Fairhaven Care Home

Overall: Good read more about inspection ratings

43-44 Laidleys Walk, Fleetwood, Lancashire, FY7 7JL (01253) 772341

Provided and run by:
North Fylde Care Ltd

Latest inspection summary

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Background to this inspection

Updated 18 January 2024

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Care Act 2014.

Inspection team

The inspection was carried out by 1 inspector.

Service and service type

Fairhaven Care Home is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Registered Manager

This service is required to have a registered manager. A registered manager is a person who has registered with the Care Quality Commission (CQC) to manage the service. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

At the time of the inspection there was a registered manager in post.

Notice of inspection

This inspection was unannounced. The inspection activity started on 07 December and ended on 11 December 2023. The site visit was on 07 December 2023.

What we did before the inspection

We reviewed information we had received about the service since the last inspection. We sought feedback from the local authority and commissioners who work with the service. We also looked at information we had received and held on our system about the home, this included notifications sent to us by the provider and information passed to us by members of the public. The provider was not asked to complete a Provider Information Return (PIR) prior to this inspection. A PIR is information providers send us to give some key information about the service, what the service does well and improvements they plan to make. We used all this information to plan our inspection.

During the inspection

We spoke with 6 people who lived at the home 2 relatives, 4 members of staff, the registered manager and provider. In addition, we spoke with a visiting health professional. We observed staff interaction with people, also, we reviewed a range of records. These included care records of people, medication records, and staff files in relation to recruitment. We also reviewed a variety of records relating to the management of the service. We walked around the premises and looked at infection control measures.

After the inspection

We continued to seek clarification from the registered manager to validate evidence found. We looked at their quality assurance systems the provider had in place and staff training records.

Overall inspection

Good

Updated 18 January 2024

About the service

Fairhaven Care Home is located on the promenade at Fleetwood. The home accommodates 22 people. Appropriate aids are provided to promote independence and a passenger lift enables ease of access throughout the building. At the time of the inspection 20 people lived at Fairhaven Care Home.

People’s experience of using this service and what we found.

We found the premises clean and tidy and maintenance checks were in place and up to date. Safe recruitment procedures were in place. There were sufficient staff to care for people. One person said, “I don’t have to wait if I need someone for help or anything.” Safeguarding training was provided annually and updated. Risks were assessed and monitored to ensure individuals safety and promoted their independence. People received their medicines safely.

The management team had auditing systems to maintain ongoing oversight of Fairhaven Care Home. Quality assurance processes ensured people were able to give their views and opinions of the service and felt listened to.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating at this service was good (published 24 February 2018).

Why we inspected

This inspection was prompted by a review of the information we held about this service.

Follow Up

We will continue to monitor information we receive about the service, which will help inform when we next inspect.