Dovecote Manor Care Home

Updated 30 July 2025

Date of Assessment 11 August to 22 August 2025.

Dovecote Manor Care Home is a care home providing personal care without nursing for up to 44 people. At the time of our assessment there were 43 people living in the home. The service supports older people and people living with dementia.

We found that medicines were not always managed safely, and we observed a hot food trolley unattended which was hot to the touch, this put people at risk of harm. The provider was proactive in responding promptly to these issues when brought to their attention.

People’s needs were assessed appropriately, and care reflected people’s individual needs and preferences.

Staff provided safe care and treated people with kindness and compassion.

The provider had structured governance systems and audits which were effective in identifying and addressing concerns. Staff received training and regular supervision to maintain high quality care.

Staff told us they felt supported and valued. The manager was approachable, visible, and understood their responsibilities.

Updated 30 July 2025

Not everyone who lives at Dovecote Manor Care Home could tell us about their care experience, we carried out structured observations. Staff treated people kindly and respectfully and respected their privacy. We also spoke to people about their experience of living at Dovecote Manor Care Home and their relatives; People told us they liked living at the home. One person told us, “The staff are lovely, and I really enjoy it when musicians come here.” A relative told us,” It is a good home for [person] it suits [person]; it is not over big like some homes and the staff are kind and friendly.”