• Care Home
  • Care home

Bings Hall

Overall: Good read more about inspection ratings

Chelmsford Road, Felsted, Dunmow, Essex, CM6 3EP (01371) 820544

Provided and run by:
Family First Residential Care Homes Ltd

Latest inspection summary

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Background to this inspection

Updated 12 February 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the coronavirus pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.

This inspection took place on 26 January 2021 and was announced 24 hours before our visit due to lock down visiting restrictions.

Overall inspection

Good

Updated 12 February 2021

About the service:

Bings Hall is a residential care home, providing personal and nursing care for up to 17 older people. On the day of our inspection 15 people were living at the service. The service accommodates people across two floors, which has separate adapted facilities.

People’s experience of using this service:

People were safe living in the service. Risks had been identified and people were looked after safely.

Staff were kind and caring and supported people to be as independent as possible.

People had access to healthcare professionals when required and were supported to have enough to eat and drink to maintain their well-being.

Staff knew how to care for people, they were kind and compassionate. Staff used their skills and the resources and equipment provided so the risk of accidental harm or infections was reduced. Staff had developed effective skills to meet the complex needs of the people at the service.

People were supported to have their prescribed medicines safely to remain well.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible.

Positive partnerships had been developed with external health and social care professionals. People benefited from good multi-disciplinary working.

The registered manager had clear oversight of the service and worked alongside staff. Staff were respectful of the register manager and told us the registered manager was approachable and supportive.

Rating at last inspection:

In August 2018, we undertook a comprehensive inspection and looked at all key questions. There was a breach of the regulation around good governance. The service was rated as Requires improvement and the report was published on 2 November 2018.

The provider completed an action plan to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations. The overall rating for the service has changed from Requires improvement to Good.

Why we inspected:

This was a planned inspection based on the rating at the last inspection.

Follow up:

We will continue to monitor this service in line with our re-inspection schedule for those services rated as Good.