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Archived: Springfield House Residential Home Good

The provider of this service changed - see new profile

Inspection Summary


Overall summary & rating

Good

Updated 11 December 2018

Springfield House is a residential care home that is registered to provide accommodation and personal care for up to 35 people who may be living with a physical disability and/or dementia. At the time of our inspection, there were 21 people using the service.

At our last inspection on 12 April 2016, we rated the service overall Good. The key questions Effective, Caring, Responsive and Well-Led were rated good. The key question Safe was rated Requires Improvement as medicines were not always managed safely and people were not always protected from the risk of abuse. At this inspection, we found that improvements had been made and sustained and now Safe is rated as Good. We found that that evidence continued to support the overall rating of Good and there was no evidence or information from our inspection and on-going monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating has not changed since our last inspection.

Staff understood their responsibilities and knew how to keep people safe from harm and abuse. People had received their medicines safely, and on time as prescribed. There were enough suitably trained staff to meet people’s needs and risks were managed effectively in line with their care plans. People were protected from the risk of the spread of infection.

People were encouraged and supported to make choices about the way in which they received their care and staff supported people in the least restrictive way possible. People had their nutritional needs met and people had the necessary access to healthcare. People were treated with kindness and compassion and people had their privacy respected and dignity upheld.

People had their needs assessed and planned for and people received care that was personalised and responsive to their individual needs. People participated in meaningful activities and end of life wishes were considered and planned for.

The registered manager understood the conditions of registration with us and people felt that the registered manager was friendly and approachable.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 11 December 2018

The service has improved to Good

People felt safe and the service had systems in place to protect people from harm and abuse.

Medicines were managed in a safe way and people received their prescribed medications on time.

There were enough skilled staff to meet people�s needs and manage people�s risks effectively.

The environment was clean and people were protected from the risk of the spread of infection.

Lessons were learned when things went wrong to make improvements for people who used the service.

Effective

Good

Updated 11 December 2018

The service remains Good.

Caring

Good

Updated 11 December 2018

The service remains Good.

Responsive

Good

Updated 11 December 2018

The service remains Good.

Well-led

Good

Updated 11 December 2018

The service remains Good.