5 April 2013
During a routine inspection
An optometrist checked people's suitability for treatment and referred them to a surgeon as appropriate. Screening eye tests were routinely carried out and surgery was performed under local anaesthetic by surgeons.
People told us that they were "satisfied" with the quality of treatment that they received. One person told us that staff were "reassuring" and had put them "at ease".
Staff communicated with people's GPs, but only when people had given their permission.
The clinic was clean and tidy and people said the environment was always clean. Information was given to people on infection control and surgeons informed people about the potential risk of infection following surgery.
Pre-employment checks were carried out including enhanced CRB checks and obtaining two professional references.
There was a records management policy and people's information was only disclosed to others who were authorised to receive it in the course of their duties. Notes of people's treatment were made in their records and these were clear and concise. Records were stored in lockable cabinets and rooms that were not accessible to unauthorised people.