The Care Quality Commission

Archived: Conifers Rest Home

253-255 Seymour Grove, Manchester, Greater Manchester, M16 0DS (0161) 881 9380

Provided and run by:
Mrs Santosh Trehan

All Inspections

8 December 2011

During an inspection in response to concerns

At the time of our visit there were seven people accommodated in Conifers Rest Home. We spoke to four people in depth to find out what it was like to receive personal care and support from this service. We also spoke to two relatives, a district nurse and an assessor for National Vocational Qualifications, who were visiting the home while we were there.

People told us that they were treated with respect and that their personal care and support was provided in private, in a dignified way. We found that peoples' views and concerns were being listened to and that appropriate action had been taken to make continuous improvements wherever possible.

Human and civil rights were respected by staff who supported people to make choices and take decisions on how their care and support would be provided.

None of the people we spoke to expressed any concerns about the service and the people living in the home told us that they were satisfied with the service they received.