• Hospice service

St Joseph's Hospice Association

Overall: Good read more about inspection ratings

Ince Road, Thornton, Liverpool, Merseyside, L23 4UE (0151) 924 3812

Provided and run by:
St Joseph's Hospice Association

Latest inspection summary

On this page

Our current view of the service

Good

Updated 16 May 2025

We carried out an unannounced assessment of St Joseph’s Hospice on 12 and 13 August 2025. We carried out this assessment in response to information of concern. We assessed the following service groups:

  • End of life care

Overall, the service was rated as good.

The assessment team comprised of a CQC lead inspector, two additional CQC inspectors, and a specialist professional advisor with expertise in end-of-life care.

We looked at 11 sets of patient clinical records; we spoke with 1 patient; we spoke with 2 family members or friends; and we spoke with 17 members of staff. At the time of our assessment there were 19 inpatients.

We assessed quality statements within key questions. Each quality statement assessed is awarded a score. Details on how we score can be found on our website: https://www.cqc.org.uk/about-us/how-we-do-our-job/ratings

You can find further information about we carried out our assessments at: https://www.cqc.org.uk/about-us/how-we-do-our-job/what-we-do-inspection.

People's experience of the service

Updated 16 May 2025

Feedback from patient families indicated that they consistently received high-quality care from all staff at St Joseph’s Hospice. Families described staff as kind, personable, and supportive during extremely difficult times. Many highlighted examples of staff going above and beyond to provide compassionate and attentive care.