We carried out a review of the data available to us about Motion Care Ltd on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Motion Care Ltd, you can give feedback on this service.
Motion Care Ltd is a domiciliary care agency. It provides personal care and support to people living in their own homes. At the time of this inspection 1 person was receiving the regulated activity of personal care from the service.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
People’s experience of using this service and what we found
People were cared for by a sufficient number of staff who were given enough time to spend with people and see to their needs. Staff were given sufficient guidance around people’s care needs and potential risks. This enabled them to help ensure people remained safe in their own home whilst receiving appropriate, person-centred care. Staff had been recruited safely and had access to policies and procedures to guide them in their day-to-day work.
People were cared for by staff who received appropriate training. This helped ensure staff were confident and competent in their role. Staff were able to describe what they would do should they suspect a person was the subject of abuse. They were also able to tell us how they treated people with dignity, encouraged their independence and enabled people to give their consent and make their own decisions in relation to their care.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People’s needs were assessed, and person-centred care plans developed with them. Care plans were monitored and reviewed regularly and provided care workers with enough information to provide safe care for people.
The management team was committed to providing a high-quality service. People were happy with the care they received from Motion Care Ltd staff. They were given regular opportunity to feedback their views on the service and they were provided with clear information on how to make a complaint should the need arise.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 14 February 2022 and this is the first inspection.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.