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Inspection report

Date of Inspection: 6 January 2013
Date of Publication: 29 January 2013
Inspection Report published 29 January 2013 PDF

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 6 January 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members and talked with staff.

Our judgement

There were enough qualified, skilled and experienced staff to meet people’s needs.

Reasons for our judgement

There were enough qualified, skilled and experienced staff to meet people’s needs.

A staff member told us about the staffing arrangements for each 24 hour period. This was confirmed in the staff rota which was seen. The staff member said that they felt that there were sufficient staff numbers to meet people’s needs and to ensure that people attended the activities of their choice.

We saw the training records of three staff members which identified that they were supported to undertake industry recognised qualifications including a National Vocational Qualification (NVQ) in health and social care and a Learning Disability Award Framework (LDAF).

A staff member told us that they felt that they were provided with the training that they needed to meet the needs of the people who used the service. The staff training records that were seen showed that they were provided with training such as health and safety, infection control, food hygiene, safeguarding, fire safety and moving and handling. We saw that staff were provided with refresher training where required. Staff were also provided with training which was specific to the people that they supported, such as cerebral palsy and epilepsy.