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Inspection report

Date of Inspection: 6 January 2013
Date of Publication: 29 January 2013
Inspection Report published 29 January 2013 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 6 January 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members and talked with staff.

Our judgement

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

Reasons for our judgement

On our arrival to the service a staff member looked at our identification and asked to sign in the visitor’s book. This showed that they knew what actions to take to ensure that people were protected from others who did not have the right to access their homes.

People who used the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

We saw the training records of three staff members which showed that they were provided with training in safeguarding vulnerable adults from abuse. They were further provided with information regarding their roles and responsibilities in safeguarding and whistleblowing in the provider’s policies and procedures.

A staff member we spoke with explained their roles and responsibilities in safeguarding people from abuse. They were aware of different types of abuse and the signs and indicators of abuse. They knew how to report concerns of suspected abuse to those who were responsible for investigating such issues.

We saw records which showed that the service ensured that people’s finances were safeguarded.