Spring Park

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question as good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

This service scored 79 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

The provider made sure people’s care and treatment was effective by assessing and reviewing their health, care, wellbeing and communication needs with them.

The provider planned and delivered people’s care and treatment with them, including what was important and mattered to them. They did this in line with legislation and current evidence-based good practice and standards.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

Staff supported people to achieve exceptional outcomes through proactive monitoring of their health and wellbeing, effective advocacy, and a determination to achieve meaningful improvements in people's lives.For example, staff recognised that one person was experiencing reduced alertness due to the medicines they had been prescribed, which was negatively affecting their quality of life. Through monitoring, professional challenge and advocacy, staff secured a medicines review, which resulted in significant improvements in the person's engagement, participation and overall wellbeing.Staff had supported another person to overcome their anxiety about medical interventions by building trust and supporting the person at a pace that respected their wishes. This led to the person accessing essential treatment which they had previously been reluctant to accept, which had greatly improved their wellbeing and quality of life.

The provider told people about their rights around consent and respected these when delivering person-centred care and treatment.