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Ambleside Bank Care Home Good

Inspection Summary


Overall summary & rating

Good

Updated 13 March 2021

About the service

Ambleside Bank is a purpose-built care home situated close to Wigan town centre and is registered to provide accommodation for up to 40 people who require personal care and support. At the time of inspection 29 people were living at the home.

People’s experience of using this service and what we found

The home was adhering to government guidelines in relation to infection prevention and control (IPC) processes. We suggested additional measures which could be implemented in line with best practice. This included the screening process for all types of visitor, cleaning documentation and completion of IPC training. The home had a plentiful supply of PPE and completed regular audits of the environment and hand hygiene practice. The home was currently receiving support from the local authority’s health protection team, who had visited and provided an action plan to further promote good practice.

People told us they received enough to eat and drink. People did not always like the meal option provided but confirmed they could request an alternative. Detailed records of what people had eaten and drank had been kept, with their weight monitored in line with guidance. Where unplanned weight loss had occurred, referrals had been made to the necessary professionals.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published June 2018).

Why we inspected

We undertook this targeted inspection to check on specific concerns reported to us about nutrition, weight management and infection control. The overall rating for the service has not changed following this targeted inspection and remains good.

CQC have introduced targeted inspections to follow up on Warning Notices or to check specific concerns. They do not look at an entire key question, only the part of the key question we are specifically concerned about. Targeted inspections do not change the rating from the previous inspection. This is because they do not assess all areas of a key question.

We have found evidence that the provider needs to make improvements. Please see the safe and effective sections of this full report.

We looked at infection prevention and control measures under the safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to coronavirus and other infection outbreaks effectively.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Ambleside Bank on our website at www.cqc.org.uk.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas

Safe

Good

Updated 13 March 2021

At our last inspection we rated this key question good. We have not reviewed the rating at this inspection. This is because we only looked at the parts of this key question we had specific concerns about.

Effective

Good

Updated 13 March 2021

At our last inspection we rated this key question good. We have not reviewed the rating at this inspection. This is because we only looked at the parts of this key question we had specific concerns about.

Caring

Good

Updated 13 March 2021

Responsive

Good

Updated 13 March 2021

Well-led

Good

Updated 13 March 2021