• Care Home
  • Care home

Brinsworth House

Overall: Good read more about inspection ratings

72 Staines Road, Twickenham, Middlesex, TW2 5AL (020) 8898 8164

Provided and run by:
Royal Variety Charity

Latest inspection summary

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Background to this inspection

Updated 20 November 2020

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

This was a targeted inspection looking at the infection control and prevention measures the provider has in place. As part of CQC’s response to the coronavirus pandemic we are conducting a thematic review of infection control and prevention measures in care homes.

This inspection took place on 15 October 2020 and was announced. The service was invited to take part in this thematic review which is seeking to identify examples of good practice in Infection Prevention and Control (IPC).

Overall inspection


Updated 20 November 2020

About the service

Brinsworth House is a care home, providing personal care and nursing care to 37 people aged 65 and over at the time of the inspection. The service can support up to 38 people.

People’s experience of using this service and what we found

People continued to be protected against the risk of abuse, as staff members received on-going safeguarding training and were aware of the provider’s safeguarding policy. Risk management plans in place gave staff guidance on how to mitigate identified risks. People’s medicines were managed in line with good practice. Sufficient numbers of suitable staff were deployed to keep people safe.

People were supported by staff that underwent comprehensive training to enhance their skills and knowledge. People continued to access food and drink that met their dietary needs and requirements. People were supported to access healthcare professional services to monitor and maintain their health and well-being. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People were treated with kindness and compassion and were encouraged to make decisions about their care. People were encouraged to maintain their independence where possible and safe to do so. Staff spoke about people they supported respectfully.

Care plans were not as person-centred as they could be, however the provider addressed this during the inspection. The provider encouraged people to participate in a wide range of activities that reflected their preferences and met their social needs. People were aware of how to raise a concern. People’s end of life care wishes were documented.

We received mixed reviews regarding the management of the service. Despite this, the majority of people confirmed the registered manager was approachable and available to them. Audits were carried out regularly and issues identified were acted on in a timely manner. People’s views were sought through regular house meetings and questionnaires. The registered manager actively sought partnership working to drive improvements.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was Good (published 15 September 2016).

Why we inspected

This was a planned inspection based on the previous rating.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Brinsworth House on our website at www.cqc.org.uk.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.